Strata – supporting government

We are a forward-thinking company wholly owned by three innovative local authorities in the south west of England

Strata provides IT support services to East Devon District Council, Exeter City Council and Teignbridge District Council. Our approach values simplicity and flexibility. Our mission is to empower local government to serve their communities.

Join us

About us

We’re passionate about people: the individuals behind our great team and the people we support. We partner with local government to help them achieve their goals. We do the hard work to understand, research, design, develop and support the tools that are needed, now and for the future. Be brave. Save money. Do more. Share best practice. Grow together. That’s what we believe in.

Our vision

We aspire to be an expert, resilient and sustainable IT service which supports day-to-day service delivery and the transformational aspirations of the local authorities we support.

Our values

  • Simplicity
  • Flexibility
  • Empowerment
  • Building trust and respect
  • Accountability
  • Working together
  • Excellence in all we do
  • Leadership

Our core aims

  • Reduce overall costs of running the provision of councils’ IT systems
  • Reduce the risks to the IT environment
  • Increase the capability and capacity to deliver transformation using IT

Careers

Join our team and help shape the future of government IT support services.

Strata is made up of talented individuals who’s specialist skills build a 70-strong team that supports local government.

Interested in joining our team? Watch our website for opportunities to work for us.

Visit Strata on LinkedIn

Current opportunities

Service Desk Officer(s)

Working across our sites: Exeter / Newton Abbot / Honiton

£23,023 - £25,419 per annum + up to £2k additional Out of Hours pay
37 hours per week + flexi time + local gov pension

28 days holiday + bank holidays

Are you good with people ?
A good problem-solver ?
Energetic and like to be part of a team ?
Maybe looking for a new career in IT ?
If so, you might be just what we are looking for !

Strata is an exciting IT company with over 70 employees based across Devon in Exeter, Newton Abbot and Honiton.

We currently have IT Service Desk opportunities that we are keen to fill with the right people, and we provide on the job training.

Our Service Desk provides a technical and professional support service for all IT solutions to our customers.

You’ll be responsible for carrying out remote support, trouble-shooting systems and face-to-face support for many types of mobile working equipment. 

We aim to give our customers a friendly service and make sure they get the support they require for all hardware and software. 

In return for your hard work, we offer a range of excellent benefits including 28 days holiday plus bank holidays, flexible working hours, cycle scheme and entry into the local government pension scheme.

We also provide a 24/7 on-call service for IT emergencies which is paid at a competitive rate as an addition to the regular salary.

A driving licence and your own transport is key for visiting our multiple sites for support, although reasonable adjustments may be possible if you are working towards a licence.

 

If you think this is for you
and you want to be a part of our team
we’d love to hear from you.

Apply Now…

To show your interest please send your CV to sue.langston@strata.solutions

(Download this advert as a PDF here)

Head of Infrastructure

Hours: 37 hours + out of hours support availability required

Salary: £45,648 - £48,717 per annum

Location: All Strata Sites (Exeter / Newton Abbot / Honiton)

Vacancy type: Permanent

Closing date: Wednesday 22 June 2022, midnight

Full details and how to apply are contained with the Job Pack document below

Job Pack

Join our team and help shape the future of government IT support services.

Strata is made up of talented individuals who’s specialist skills build a 70-strong team that supports local government.

Interested in joining our team? Watch our website for opportunities to work for us.

Visit Strata on LinkedIn

We're great to work for

As Strata is a company wholly owned by three partner councils, colleagues enjoy an excellent benefits package which includes:

  • Flexi-time and flexible working
  • Excellent learning and development opportunities
  • Health assistance programmes
  • Local government pension scheme
  • Generous annual leave and sick pay

A great place to be

We work in three great locations: a vibrant city centre, in a thriving town close to Dartmoor and a market town in the rolling hills of East Devon.

Partners

We're great to work with.

Strata works with local educational organisations. We think it’s important to give back to our community and champion young professional talent. Email us for more information.

Interested in becoming a supplier? See Procurement.

Procurement

Strata works within the public sector procurement framework and aims to get the best value from all its purchases.

Whenever we require to procure any services, items or technology we will use the existing government or local procurement frameworks and our own list of known suppliers.

If you would like to be considered within any future procurement please email us. If we are interested in discussing your proposition further we will be in touch. Please don’t try to contact individual staff members as we want to make sure we have the right details for your company.

Contact us