What we do

Strata provides shared ICT services for three local councils – Exeter City Council, East Devon District Council, and Teignbridge District Council.

We help these authorities reduce cost, manage risk, and deliver public services more effectively through modern, resilient technology

Our work is delivered through two core departments, each led by experienced ICT professionals and supported by specialist teams. Together, we provide a fully integrated ICT service tailored to the specific needs of local government.

Our service model

Strata’s structure is designed to combine strategic oversight with operational delivery. Each department focuses on a distinct set of functions that, together, support everything from long-term transformation to day-to-day support.

Applications, Development and Service

This department provides direct operational support across all three councils. It includes:

  • Application support and lifecycle management
  • Software development and system integration
  • Data insight and reporting
  • End-user support and service desk
  • Document handling and digital workflows

Services are focused on reliability, access, and user experience – ensuring staff have the tools and support they need to work effectively every day.

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Technical Design, Security and Product Delivery

This department ensures Strata’s technical infrastructure is secure, scalable and strategically aligned. It includes:

  • Project delivery and programme governance
  • Cybersecurity and regulatory compliance
  • Infrastructure management and cloud architecture
  • Enterprise architecture and long-term ICT design

This function shapes the wider ICT environment, ensuring that all technology decisions are secure, connected, and future-ready.

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