Our Story
Strata was established in 2014 to deliver shared ICT services across three councils: Exeter City Council, East Devon District Council and Teignbridge District Council.
We were created to reduce duplication, improve resilience, and deliver long-term cost savings. We remain 100% owned by the three authorities.
Our services are shaped entirely by local needs; each council appoints a lead client who acts as the main point of contact with Strata. This model gives each council influence and oversight while ensuring we deliver consistent, professional service across the partnership.
Strata operates on commercial principles but without a profit motive. Our focus is on service quality, transparency and public value. We use technology as a tool to modernise council operations and support smarter ways of working.
Governed by collaboration
Strata’s Board of Directors includes a representative from each of the three councils, along with our Director of ICT and Transformation. This structure ensures strong alignment between councils and clear direction for our work.
We work in partnership, not at arm’s length. All strategic decisions are made in the open, with shared ownership and accountability.
Built by local authorities, for local authorities
We understand the unique challenges of the public sector because we were built for it. Our model combines the efficiency of a shared service with the focus of in-house delivery.
Our experience spans:
Core infrastructure and systems support
Full software lifecycle delivery
Security and compliance
ICT-led transformation
Service desk and frontline user support
Document management and digitisation
Our vision
To be the South West’s leading council-owned ICT company, using sustainable and innovative technology to support local government.
Our mission
We deliver modern ICT solutions that help our partner councils operate more efficiently, improve services, and make better use of data and resources.
Our values
We hold ourselves accountable to six core values. These guide our work, shape our culture, and define how we operate:
Self-development – We are always learning and improving
Team – We support each other and work as one
Results – We focus on what matters and deliver it well
Accountability – We take responsibility for our actions
Trust – We are honest, transparent, and reliable
Adaptability – We respond to change with confidence and care
Our customers
We provide dedicated ICT services to:
- East Devon District Council
- Exeter City Council
- Teignbridge District Council
Each council brings different priorities and demands, and we adapt our services to meet them. We work directly with officers and leadership teams to ensure our work aligns with council strategy, timelines and budgets.
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